FAQ

  1. How long does delivery take?
    We dispatch orders within 1–2 business days. Delivery usually takes 3–7 business days, depending on your location.
  2. Do you offer Cash on Delivery (COD)?
    Currently, we accept Prepaid Orders Only.
  3.  Can I exchange my order?
    Yes, we offer Easy Size Exchange within 3 days of delivery. The product must be unused, unwashed, and in its original condition with tags intact.
  4.  Do you accept returns?
    We do not offer returns. We only provide size exchange for eligible orders.
  5. How do I choose the right size?
    Please refer to our Size Guide available on each product page. If you need help, feel free to contact us on WhatsApp.
  6. How can I contact House of Baisa Dor?
    📧 Email: houseofbaisador@gmail.com
    (WhatsApp support will also be available soon.)
  7. What are your customer support hours?
    Monday – Saturday
    10:00 AM – 7:00 PM (IST)
  8.  Are your products original?
    Yes. Every piece is carefully selected to reflect the timeless elegance and craftsmanship of Indian ethnic wear.
  9.  How can I track my order?
    Once your order is shipped, you'll receive a tracking link via email or SMS.
  10.  Do you offer free shipping?
    Shipping charges, if applicable, are shown at checkout. Any free shipping offers will be mentioned on our website or announcement bar.